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FAQ's

My young child is walking, how can I safety proof my garage door?

If your garage door does not have safety sensors that prevent the door from closing when a child, animal or object are in the line of the sensors, then you should schedule a service call immediately. As a follow up, you should schedule a safety/service call annually.

My garage door is noisy. Should I be concerned?

A noisy door is generally caused by old and worn parts. Start with scheduling a service call with a certified garage door installer. They will be able to inspect your garage door and opener to determine the source of the noise.

My spouse ran into the garage door. What are my options?

Depending on the amount of damage and type of door, you can replace just the damaged section(s). If the damage is too great then the entire door may have to be replaced.

The windows in my garage door are broken. Can I replace them?

Usually the windows are replaceable. In some models, it may be necessary to replace the whole frame.

Why won’t my garage door open?

There are many reasons for a door not opening. A broken spring is the most common. Changing a broken spring can be dangerous and should be done by a professional.

Can I get a new garage door in a color to match my trim?

Yes, doors can be custom color matched by the door manufacturer or by A Door Above.

My garage door opener will not run, what should I do?

Does your opener make noise when you try to open it? If yes, then you probably need a new drive gear. If not, check to see if the power is on. If it is, then you may need a new circuit board or a new opener.

How long does a garage door last?

The life of the door is directly related to:

  • Use
  • Amount of service
  • Height and weight of door
  • Quality